Privacy Policy — tk719 Protects Your Information

Last updated: 2026

1 Introduction & Scope

tk719 places the highest importance on the privacy of online gaming users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure when you use our website, mobile platform, or related services. By reading this Policy, you will have a clear understanding of your rights and our responsibilities.

This Policy applies to all registered and unregistered users of tk719. By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, we ask that you stop using our services and contact us.

Purpose of This Policy

tk719 believes that transparency and trustworthiness are the foundation of a healthy relationship. We deal with our users with complete honesty and do not conceal any information. Through this Policy, we want to ensure that you always know where your information is going and why it is being used.

2 What Information We Collect

We collect only the information that is necessary to provide our services properly. Information is collected in two ways — directly from you and automatically from your device and browser.

Information You Provide Directly

When you create an account or contact us, we may collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
Payment method details — bKash, Nagad, Rocket, Upay, or bank account number
National ID card or passport number (for identity verification purposes)
Any additional information you voluntarily provide

Automatically Collected Information

While you use our platform, the following information may be collected automatically:

IP address and geographic location (approximate)
Browser type and version, operating system
Cookies and session tokens
Time of site access, page visit history
Gaming activity and transaction history
Device identifier information

3 Purpose of Data Use

tk719 uses the information collected only for specific and legitimate purposes. We never retain your information for unnecessary reasons or sell it to third parties.

Service Operations

Your information is used to create and manage your account, keep your login secure, process deposits and withdrawals, and customize your gaming experience.

Security & Fraud Prevention

Information is used to ensure platform security, prevent unauthorized access, and detect and prevent potential fraud or money laundering activity.

Age & Identity Verification

Our services are for those aged 21 and above only. Verifying the information provided to confirm age and identity is our ethical and regulatory responsibility.

Customer Support

When you contact us via 24/7 live chat or email, relevant information is used to help resolve your issue.

Platform Improvement

By analyzing user behavior and preferences, we improve the quality of our services, add new features, and make the user experience easier and more enjoyable.

Communication & Notifications

Your contact information may be used to notify you about important account updates, security alerts, and new features.

4 Cookies & Tracking Technology

The tk719 website uses cookies and similar technologies that improve your experience of using the site. Cookies are small text files stored on your device.

Essential Cookies

These cookies are necessary for the basic functionality of the site. This includes session management, maintaining login status, and security protection. The site will not work properly without these cookies.

Functional Cookies

These cookies are used to remember your preferences (such as language preference) and provide a personalized experience. Disabling them may limit some features.

Analytics Cookies

These cookies are used to understand which parts of the site are used most and how users navigate the site. The information collected is aggregate and anonymous.

Cookie Controls

You can accept or reject cookies through your browser settings. However, please note that disabling essential cookies may affect site functionality.

5 Data Sharing & Disclosure

tk719 never sells your personal information to third parties. However, in certain circumstances and under strict controls, some information may be shared with specific parties.

Service Provider Partners

We may seek the assistance of trusted third-party service providers for specific operations such as payment processing, cybersecurity, data storage, and customer service. These partners operate only in accordance with our instructions and we have strict confidentiality agreements with them. For transactions made via bKash, Nagad, Rocket, Upay, or bank transfer, relevant information is shared with the respective payment service provider.

Legal Obligations

We may be legally required to disclose information in the following circumstances:

In accordance with a court order or lawful direction from a legitimate authority
For the purpose of assisting in investigations related to terrorism financing or money laundering prevention
In emergency situations to protect the property or safety of us or other users
As required to comply with applicable laws and regulations

Business Transfers

If tk719 is merged, acquired, or assets are transferred, user information may form part of the transferred assets. In such a case, we will notify you in advance and this Policy will remain in effect.

6 Data Protection & Security Measures

tk719 uses industry-standard security technology to protect your information. Our platform is secured with SSL encryption, which keeps your data transmission completely safe.

SSL Encryption

All data transmission is secured through SSL/TLS encryption.

Firewall Protection

Advanced firewalls and intrusion detection systems are active to prevent unauthorized access.

Access Controls

Only authorized staff can access your information, and every access is logged.

Secure Data Storage

Your information is stored on encrypted servers and regular security audits are conducted.

Security Limitations

Although we make every effort to protect your information, no method of transmitting or storing information on the internet can be claimed to be 100% secure. However, we commit that in the event of any security breach, we will take immediate action and notify affected users. Keeping your account password secure is also your responsibility.

7 Data Retention & Deletion

We retain your information only for as long as necessary. The retention period depends on the type of information, legal obligations, and business requirements.

Retention Periods

Account information: for as long as the account is active and as required by law after the account is closed
Transaction information: for a defined period in compliance with financial regulations
Communication records: for a limited period for the purpose of improving customer service quality
Identity verification information: for a defined period as required by regulations
Analytics data: aggregate statistics that do not contain personal identifiers may be retained long-term

Data Deletion Requests

You may request deletion of your personal information. Send this request to [email protected]. Please note, however, that due to legal obligations, some information may not be deletable before a specified period. We will inform you in detail after receiving your request.

8 Your Rights & Controls

tk719 believes that you should have full control over your information. Your key rights are outlined below.

Right to Access

You have the full right to know what information we hold about you. Upon request, we will provide you with a complete list within a specified timeframe.

Right to Rectification

If your information is incorrect or incomplete, you may request a correction. Ensuring accurate information is also important for maintaining the quality of our service.

Right to Data Portability

You may request your information in a structured and commonly used format, which can be transferred to another service.

Right to Object to Processing

You may object to the processing of your information for specific reasons. In particular, a request to opt out of marketing communications can be made at any time.

How to Exercise Your Rights

To exercise any of the above rights, email [email protected] in Bengali or English, or contact our 24/7 live chat. We will verify your identity and process your request as quickly as possible.

9 Protection of Minors

tk719's services are for those aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. We verify age at the time of account registration, and if we become aware that a person under the required age is using our services, we will immediately close their account and delete the information collected. If parents become aware that their underage child is using our services, please contact us.

10 Policy Changes & Updates

Change Notifications

tk719 may update this Privacy Policy from time to time. If there are any significant changes, we will publish a notice on our platform and inform registered users by email. The updated Policy will take effect from the date of publication.

Continued Use

If you continue to use our services after a Policy update, you will be considered to have accepted the terms of the revised Policy. We therefore recommend that you review this Policy regularly.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. tk719 is always here for you.

24/7 Live Chat Support — assistance available in Bengali and English

Email: [email protected]

Your request will be processed as quickly as possible.

tk719's Privacy Policy